Shipping and Returns

Shipping Domestic

We post out all orders when they come in, you can expect delivery of UK orders within 2-4 working days.

Shipping International

We post out all orders when they come in, you can expect delivery within 5-10 working days for the rest of the world.

If your order has yet to reach you after this time please touch base with us to track its progress! 

hello@bahasa.co.uk

Returns

We hope that you are happy with your purchase from us but understand if you need to return your items.  We can offer a refund on most items returned in an unworn/ unused condition with the tags intact within 28 days of delivery. Proof of purchase must be available for us to process a refund. Any items received in a non-sellable condition will not be accepted.

Please ensure that you return the goods to us folded and in their original packaging. If you have received an item from Bahasa of the sea as a gift, you may return it for an exchange or credit note only. Please state this clearly when returning.

Should you have any other issues please send us an email.

hello@bahasa.co.uk

Toothbrushes

Unfortunately we cannot accept returns on our brushes for hygiene reasons, however if you are in anyway unsatisfied with your purchase (or just want to say hi!) drop us an email at:

hello@bahasa.co.uk

We will gladly see what we can do to help sort things out!  

Exchanges

If you wish to exchange something in your order please place a new order online for the replacement item, then return what you don’t want to keep as above. Please send us an email to confirm the items you want to exchange, and if you had to pay postage on your new order we will refund it once we receive your return.

Thanks.